What Our Brides Say

Real reviews from real brides

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"I honestly can’t recommend Pre Loved Bridal North Wales and Elen enough! I spotted a wedding dress just two days ago and paid the £15 Try to Buy fee. Elen was absolutely fabulous from start to finish. She went out of her way to make sure I received the dress the very next day, and sure enough, it arrived first thing in the morning! Elen was always so quick to answer any questions I had, incredibly helpful and made the whole process so easy and stress-free. And best of all… I’ve now bought the dress! 👰‍♀️❤️ Amazing service, especially when you’re buying something as important as your wedding dress. Thank you so much, Elen — I’m absolutely delighted! xx"

Lisa

Milla Nova

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"So grateful to Elen, I tried on the dress which was a very easy process, and Elen was always just an email away with any questions or queries and she seemed genuinely excited for me in every email. The dress arrived very quickly and it is perfect, and I am now the proud owner of it! Not a typical way to get your dream dress, but it still felt very special. Thank you 🥰"

Emma

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"Elen was so helpful and accommodating. I think the try on service Elen offers is really important as you don't know if a dress suits you or fits unless you try it on! She was so patient and kind and I really appreciated the service. Thank you!"

Amy

3 'try on' experiences

Review photo
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"Elen and the team are absolutely amazing. I ordered the dress on Monday and by Thursday I had it and fell in love with the dress I had been looking for. The customer service and quality of packaging was exceptional and I can’t thank them enough "

Alexandra Penfold

Aurora Fishtail Lace

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"What a fantastic business - couldn’t fault the service. Super friendly, communication was fantastic and I couldn’t have wanted more from the service! Elen even held the dress for me and sent it on time for me to come back from my holiday so I had the full week to Try it on! Thank you so much Elen"

Jess

Pearl halter neck dress (Bought)

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"I bought this dress from Preloved Bridal North Wales and honestly couldn’t have been happier. It was exactly as described—super flattering, really comfortable, and felt like new. The whole process was so easy and friendly, which made it even more special. Got loads of compliments on the day too! Would 100% recommend if you’re looking for something beautiful without the crazy price tag."

Beth

Minimal V-Neck Gown

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"Elen has a perfect set up for trying on wedding dresses! It's so hard to find second hand options you can try on without risking it not fitting or working and Elen's business makes it all possible. Fab communication and delivery, thank you! "

Lizzie

Pearl halter lace gown (try on)